HomeCareDirect finds the latest report by CQC into the quality of elderly care as it states that more and more elderly people with dementia are denied help to eat and drink, robbed of their privacy and treated “as if they were not there”, as care homes and hospitals.

In this major report based on over 10,000 inspections, the CQC, regulator of all adult social care services in the public, private and voluntary sectors in England, warned that too many nurses and care home staff oversaw “a care culture in which the unacceptable becomes the norm”.  The report goes on to say that budgets cuts are not too blame for the “unsafe” care people have received in nursing homes and hospitals.

Health Secretary, Jeremy Hunt, has said there must be “no hiding place” for “substandard” care services and promised a greater focus on patients’ experiences in future.

“Next year, we will be measuring and publishing the experiences that patients have in hospital,” he said. “Where there are problems we expect the CQC and other regulators to take swift action.”

At HomeCareDirect we value the individual nature of each of our services and continually strive to ensure that all the people we work with are treated with the up-most dignity and respect at all times.