HomeCareDirect would like to say a big thank you to everyone who has completed our annual questionnaires.

The views of the people we work with and the personal assistants we employ are very important to us and this feedback will help us to continually improve our services.

We were thrilled that 100% of those who completed our questionnaire said that they feel safe and are cared for by staff who have the right skills to do their job properly.

Between 90 and 95% of those who responded to our questionnaire said that HomeCareDirect have helped or helped lots in arranging their support in the way they want it and that they have an open and trusting relationship with us.

100% of those who responded to our questionnaire also said that HomeCareDirect respond promptly to them, treat them as an individual, with a focus on improving all aspects of their lives and that HomeCareDirect services have enabled them to improve or maintain their quality of life.

HomeCareDirect are committed and passionate about delivering our personalised care at home services to the highest standard at all times. We provide services that enable people and families to make the most of a personalised approach to their care at home.

Thank you so much to everyone for your feedback and hard work. Please feel free to contact us with your enquiries, questions or to tell us how we are doing.