National Voices is a coalition of health and social care charities. They work to promote more person-centred, coordinated care. Care and support planning improves outcomes but statistics show that it’s not happening anywhere near enough. They have created a guide they hope will help to change this and this has been launched today.

National Voices Care & Support Planning













15 million people in England live with a long term condition.

9.4 million people have a disability.

Care and support planning is about working with a care and support partner to think about:

  • What is important to you
  • The actions you can take to live and stay well
  • What care and support you might need from others

Care and support planning is for anyone who needs support from health or care services over time.

Evidence shows that it can help people to:

  • Understand their condition or disability better
  • Feel more confident to manage their own health
  • And feel more in control of the care and support they receive.

But it’s not happening anywhere near enough. A recent survey showed that only 3% of people with long term conditions have a written care plan.

The guide provides an introduction to the approach. It sets out the 4 stages of good care and support planning and gives more information on how people can talk to professionals and supporters about working in this way.

Care and support planning recognises that people are people, not conditions, disabilities or symptoms.

The interactive guide is designed for people who use services and their carers. It explains what care and support planning is, why we need it, and the four stages of the approach.

HomeCareDirect are proud to be among the organisations and individuals who have worked with National Voices to develop the guide to care and support planning which will be a great tool to help people achieve a robust, truly person centred plan.

Please help us share the guide and make sure that as many people as possible can benefit from the approach!

Click here to find out more about the project and the National Voices care and support planning guide.