Skills for Care and Skills for Health have launched the Code of Conduct and National Minimum Training Standards for Health Care Support Workers for Adult Social Care Workers in England.

The long awaited Code describes the standards of conduct, behaviour and attitudes that the public and the people who need health care, care and support services should expect of workers. The National Minimum Training Standards define the minimum knowledge workers must have, irrespective of individual job role. Both the Code and the Standards were created after extensive consultation with employers and workers across both sectors to make sure they were fit for purpose.

This Code of Conduct is based on the principles of protecting the public by promoting best practice. It will ensure that support workers covered by the code are working to defined standard’s, providing high quality, compassionate health care, care and support.

The new minimum training standards focus on 10 areas that are designed to cover the key knowledge for health and care workers and set out what should be covered during a period of induction in the first weeks of employment:

1. The roles of the Health Care Support Worker and Adult Social Care Worker

2. Your personal development

3. Effective communication

4. Equality, diversity and inclusion

5. Duty of care

6. Safeguarding

7. Person-centred care and support

8. Health and safety

9. Handling information

10. Infection prevention and control

The Standards correspond to the underpinning knowledge within the Core Competences for Health Care Support Workers and Adult Social Care Workers in England.

Care and Support Minister, Norman Lamb, said: “The new Code of Conduct and National Minimum Training Standards will help to improve standards of care by ensuring all support workers have the right skills required for their role.  People who use these services expect the staff looking after them to provide safe and compassionate care and this is yet another step towards the better standards everyone expects.”

With Home Care Direct all personal assistants receive induction training when they join us and this meets Common Induction Standards and fully cover all of the areas mentioned above. Personal assistants are then presented with an individualised training programme, which covers the basics of care, but is also specially designed to train them to provide the care that person they support requires.  Home Care Direct has had great success in delivering training to personal assistants, our training courses involve theory and practical hands on techniques with support from our qualified and experienced staff and an individuals existing personal assistants.