Personalised, coordinated care in mental health services should consider “who I am, what’s important to me, how I wish to be supported and how people behave with me”. That’s the conclusion in a new report by the Think Local Act Personal (TLAP) consortium.

“No Assumptions” describes the critical outcomes and success factors in the care, support and treatment of people who use mental health services, from their perspective. It will help NHS and council commissioners and providers of services to organise person-centred care and recovery-oriented support for mental and physical health and to know when they are achieving it.

The aim was to set out a series of ‘I Statements’ for mental health to inform a better understanding of integration in mental health, particularly in the context of the Better Care Fund.

The resource was co-produced by TLAP and National Voices with people with mental health needs from TLAP’s National Co-production Advisory Group, the National Survivor User Network, Mind, Rethink Mental Illness and Certitude.

You can view this useful resource on the TLAP website here.