Terms and conditions

These are the terms and conditions of the HomeCareDirect website and all other HomeCareDirect websites.
The website is owned by HomeCareDirect and its registered office isRiverside House, Hady Hill, Chesterfield, Derbyshire. S41 0DT. It is a company limited by guarantee registered in England number 4731807.

Conditions of use

If you use this website you are agreeing to these terms and conditions from the date that you first use it. HomeCareDirect may change these terms and conditions, and if you use the site after any changes have been made you are agreeing to the new terms and conditions.

These are also the terms and conditions for using any other websites owned by HomeCareDirect if they have a link to this website. These terms and conditions apply to any use of the site including any donations you may make on this website.

You must not use this website to do anything that is unlawful, or that would affect anyone else’s rights, or would stop or spoil anyone else’s use of the website.

Copyright and reproduction of content

HomeCareDirect owns the name and logo of HomeCareDirect. You cannot use it without first getting HomeCareDirect’s permission. HomeCareDirect owns or has been allowed to use the materials, pictures or videos on this website. If any materials, pictures or videos on this website are owned by someone else, it will say they are, and then you will need to ask that person’s/organisation’s permission to use them.

HomeCareDirect authorises you to reproduce the content of this site solely for your personal, non-commercial use provided HomeCareDirect is acknowledged as creator of the content, with all copyright, trade mark and other proprietary notices are kept on the material; and is given reasonably prominent acknowledgement that you have created such content and provided it is not used in a context which damages our reputation.

You must not change any information, pictures or videos that you get from this website. You must only use information, pictures or videos exactly as they appear on the website, and if you use a video that you got from this website you must not use just part of it. Unauthorised use of the content may violate copyright, trademark and other laws.

HomeCareDirect does not allow our information to be used on other websites without written consent.

Privacy and data protection

Please read HomeCareDirect’s privacy statement.

Website links

This website contains links to other websites not owned by HomeCareDirect. HomeCareDirect is not responsible for anything in a website that it does not own. Inclusion of a link to another website does not imply endorsement by HomeCareDirect or an indication as to the accuracy of their content or quality.

You are responsible for checking if the information on any other websites that you link to from this website is accurate or correct and for anything that you might buy from another website. HomeCareDirect is not responsible for your use of any websites not owned by HomeCareDirect.

Public areas

HomeCareDirect may now or in the future permit you to post, upload, transmit through, or otherwise make available on the site (collectively, “submit”) messages, text, illustrations, files, images, graphics, photos, comments, sounds, music, videos, information, content, and/or other materials (“User Content”).

HomeCareDirect is not responsible for anything that you or other people post on any public area of this website, including any forums, blogs or other User Content.

HomeCareDirect does not check everything posted in any public areas and so you are responsible for what you post. HomeCareDirect can remove or edit anything that you post in any public area, without telling you if we think that it is inappropriate in any way, for example; if HomeCareDirect thinks it is defamatory, obscene, indecent, discriminatory, threatening, breaches any copyright or trade mark, is intended to solicit business, contains viruses or corrupted files or is otherwise unlawful.

We have the right to publish any User Content that you post via the site for any purpose whatsoever, without payment to you – unless we have specifically agreed otherwise in writing prior to submission.

By submitting User Content to us, simultaneously with such posting you automatically grant to us a worldwide, fully-paid, royalty-free, perpetual, irrevocable, non-exclusive, fully sub licensable, and transferable right and license to use, record, sell, lease, reproduce, distribute, create derivative works based upon (including, without limitation, translations), publicly display, publicly perform, transmit, publish and otherwise exploit the User Content (in whole or in part) as HomeCareDirect, in its sole discretion, deems appropriate.

We may exercise this grant in any format, media or technology now known or later developed for the full term of any copyright that may exist in such User Content.


The content on this website is for information purposes only. You should get your own advice tailored to your specific situation before making a decision about a particular course of action.

HomeCareDirect cannot guarantee that your use of this website will not be interrupted or that this website is free from errors, viruses or bugs, so you must take your own action to protect your own computer before downloading information from the site.

HomeCareDirect cannot accept liability for any damages whatsoever including, indirect or consequential damages, loss of profits, as a result of your use or loss of use of this website or from downloading any virus. The laws of England and Wales apply to this website and any disputes about the use of this website will be dealt with by the courts of England and Wales.