The professional association for domiciliary care providers, United Kingdom Homecare Association (UKHCA) have warmly welcomed the announcement by the Secretary of State for Health of a programme to assess the suitability of a national ratings system for social care and healthcare providers.

Commenting on behalf of provider organisations, UKHCA‘s Chief Executive, Bridget Warr said:

“A simple but effective system that allows the public to understand the effectiveness of care services available in the local area is absolutely vital. This initiative is a positive step towards harmonising the increasingly confusing information about the quality of care that is becoming available.  Home care providers will welcome a system which recognises excellent delivery and offers the ability to benchmark their performance and help to highlight areas where services can be improved.”

There has been disappointment expressed by social care providers over the ending of the previous ratings system operated by CQC with regards to quality.  A national system will help fill the gap created by the current model of monitoring compliance against essential standards of quality and safety.

This system will also aid commissioners of services benchmark the experience of people who use services such as those provided by Home Care Direct against other providers nationally and regionally.

UKHCA has confirmed its commitment to working with the team conducting the review and helping form recommendations of an effective and accessible system in the future.

See the UKHCA website for more details