HomeCareDirect Newsletter Winter 2021


Welcome to the HomeCareDirect newsletter.  We are writing to keep you up-to-date with news from us, but this is also a great opportunity for you to share your stories with us. If you have any ideas that you would like us to include in future newsletters please email vicki.watson@homecaredirect.co.uk.

We hope you enjoy this newsletter but if you would rather not receive this from us, please let us know.




Firstly, we would like to say a huge thank you to all of you that have helped keep us going throughout this pandemic. We have over 250 support staff whose excellent resilience and attitude to care for their clients has ensured all have been kept safe and that there have been few client positive Covid-19 cases at HomeCareDirect.


Coronavirus Update

Please find all up to date information on current Coronavirus guidelines and any local restrictions on the government website.


Please ensure you read HCD correspondence/ Updates and your clients individualised Covid risk assessment.



Happy Birthday Ethan – Canine Partner in Brighton


Sally and her family, including assistance dog Ethan, have moved from Brighton Marina to a bungalow with a big garden for Ethan to play in. He is loving the lawn and running around in circles, as well as sniffing out everything in the flower beds. He’s encountered several foxes and doesn’t quite know what to do.


Ethan will be eight on Christmas Day this year and he is getting more and more grey each day. This still doesn’t stop him from getting compliments in the street about how handsome he is and how he is the George Clooney of all dogs.

Ethan continues to work hard doing tasks for Sally and has been particularly helpful when she is having seizures. He is a very calming influence. In fact, Ethan has been the inspiration for a research project called the Canine Care project which was carried out by Sally in collaboration with Canine Partners and the University of Sheffield. It looked at the effect of assistance dogs on the lives of disabled young people and showed the incredible impact they make. Therefore, Sally is continuing to work as a Research Associate doing further study into this area. Human-animal connections and the interdependence between animals and ourselves is a fascinating topic and one that Sally believes is of great importance.  Sally hopes that this vital form of care is recognised and given serious consideration by care providers and policymakers. Ethan forms a key part of the PA team. Sally also has a cat called Piccolo, who although not quite so practically helpful, is a great emotional support to her and a joy to have in the home.


HomeCareDirect Making a Difference

Congratulations to Personal Assistants Lorraine from Suffolk and Ginnie from Somerset who both found themselves in situations where they needed to use their First Aid training.


PA Lorraine saw a casualty lying in the road after he had been knocked off his bike. He was in shock and had extensive damage to one of his hands. Thanks to Lorraine’s quick thinking and first aid expertise he got to the hospital quickly and is making a good recovery following surgery.

Ginnie was in Taunton town centre and she saw a lady had collapsed. The lady did not have her inhaler with her and went into respiratory arrest.  Ginnie carried out CPR for a full 20 minutes until the ambulance arrived and took the lady to hospital. Thanks to Ginnie’s skills and stamina the lady survived.


Well done ladies!


Joanne Raises More Funds for Prader-Willi Syndrome Association UK

Joanne (pictured far left below) completed a sponsored walk with her family and raised an amazing £250 for PWSA. Joanne had planned to join other families in Hastings but the fuel shortage meant they could not travel. Not to be beaten Joanne and her family walked the streets of Ashford in Kent where she lives and exceeded their 5k goal!

Fantastic achievement!